Simpkins Jewellers Reviews
(Rated by 15 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.5
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Price & Quality4.4
- Customer Service4.4
- Shipping & Delivery4.4
- Return Policy4.8
Recent Customer Reviews (15)
Charlene Rawlins
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José Gomes
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North Port Stevens
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Jaime Gracia
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Alphonse Church
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Delores Alvarez
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Katrin Dreher
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Edward Juarez
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Kristen Ferguson
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John Bradley
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Simpkins Jewellers Pricing
Watches
£94.99 upwards
Orders
£45 or over
Simpkins Jewellers Pros & Cons
Pros
1
Competitive pricing: Customers have found prices to be very competitive, with examples like a Seiko 5 Sports watch priced significantly lower than other sites (£185 vs. £212+).
2
Wide product selection: Offers plenty of model options and stock availability, especially for watches.
3
Fast delivery: Orders are delivered quickly, often next day via Royal Mail with free shipping on UK orders over £45.
4
Excellent customer service: Highly praised for professionalism, quick resolution of issues (including paying return postage), and courteous after-sales support.
5
Authentic products: All items sold are new and unused; some may have been on display in stores but customers can request non-display items. The company is an authorized stockist for all brands they sell.
6
Money-back guarantee: 14-day money-back guarantee applies (terms and conditions apply).
7
Competitive Pricing: Offers highly competitive prices compared to other retailers; customers have reported finding watches at significantly lower prices than usual retail price.
8
Excellent Customer Service: Known for quick responses to queries and efficient after-sales support including handling issues courteously without hassle.
9
Fast Delivery: Orders placed late in the day can be delivered by the next day via Royal Mail with free shipping on orders over £45 in the UK.
10
Money Back Guarantee & Returns Policy: Provides peace of mind with a 14-day money-back guarantee on purchases.
CONS
1
Order cancellation rights reserved by seller: The company reserves the right to cancel any order without reason even after acceptance.
2
Limited store hours information online: Some reviews indicate the physical store may be closed at times; online presence is strong but physical store hours might be limited or unclear.
Simpkins Jewellers Features and Benefits
Features
Competitive pricing
Customers have found prices to be very competitive, with examples like a Seiko 5 Sports watch priced significantly lower than other sites (£185 vs. £212+).
Wide product selection
Offers plenty of model options and stock availability, especially for watches.
Fast delivery
Orders are delivered quickly, often next day via Royal Mail with free shipping on UK orders over £45.
Excellent customer service
Highly praised for professionalism, quick resolution of issues (including paying return postage), and courteous after-sales support.
Authentic products
All items sold are new and unused; some may have been on display in stores but customers can request non-display items. The company is an authorized stockist for all brands they sell.
Money-back guarantee
14-day money-back guarantee applies (terms and conditions apply).
Customized Jewellery
Offers personalized jewellery creation, including custom engagement rings and necklaces tailored to customer preferences.
Luxury Watches
Provides a curated selection of luxury watches from renowned brands such as Seiko, Citizen, Accurist, Bulova, Casio, Garmin, Luminox, and Mondaine.
Wide Product Range
Includes unique silver pieces like pendants and rings alongside Troll Beads collections.
Free Engraving Services
Complimentary engraving on select jewellery items for a personal touch.
Special Promotions
Regular seasonal sales (Valentine’s Day, Mother’s Day, Christmas), anniversary specials with exclusive discounts on diamond bands and customized pieces.